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How much of an impact does this issue really have on you or your clients/customers? Please be realistic regarding the issue, and show courtesy for other customers. Falsely setting an overly high impact may result in an internal priority of "Low".

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If possible, please provide us with an image/screen shot, even a text file detailing a complete error message when applicable. This is extremely helpful in most cases for us to understand the issue. It also helps us to better understand your description of the issue.

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